Shipping Policy
At Dhorgems, we aim to provide reliable and secure shipping options for our customers worldwide. We currently offer two shipping services to suit different delivery needs.
Standard Shipping
Our Standard Shipping service is free of cost and typically takes 20–25 business days for delivery.
Depending on the destination, standard shipping may be trackable or non-trackable.
Tracking availability varies by country and local postal service.
We work with trusted shipping partners such as India Post, Shiprocket, USPS, and UniUni to ensure safe delivery.
Express Shipping
Our Express Shipping service usually costs USD 25.
For remote or distant locations, shipping charges may be higher. In such cases, we will contact you to confirm the final cost before dispatch.
Estimated delivery time: 5–10 business days
Fully trackable shipping with a tracking number provided
Courier partners include UPS, USPS, Shiprocket, DHL, and FedEx
Customs, Duties & Taxes
Express Shipping Orders:
All express shipments are sent using Delivery Duty Paid (DDP) service. This means tariffs are fully covered, and no additional charges will be required at the time of delivery.
Standard Shipping Orders:
Delivery Duty Paid (DDP) is not included. Any customs duties, import taxes, or tariffs imposed by the destination country must be paid by the customer upon delivery.
Dhorgems is not responsible for any customs duties or taxes applicable to standard shipping orders.
For any shipping-related questions or assistance, please contact us via the Contact Us page, WhatsApp, or email provided on our website.
